Industries
Industries we hire for
Different sectors break in different places when hiring at volume. These are the ones we know well enough to anticipate it.
BPO & Call Centres
Typical roles
Voice agents, chat and email support, QA analysts, team leads, process trainers
IT & ITES
Typical roles
L1/L2 helpdesk, desktop support, service desk analysts, NOC engineers
E-commerce & Q-commerce
Typical roles
Order support, seller support, escalation desk, logistics coordination
BFSI & Fintech
Typical roles
Collections, KYC and onboarding, customer service, back-office processing
Telecom
Typical roles
Inbound support, retention desk, technical support, field coordination
Healthcare & Insurance
Typical roles
Claims processing, medical billing, patient support, pre-authorization
Logistics & Supply Chain
Typical roles
Track-and-trace support, documentation, dispatch coordination
EdTech
Typical roles
Inside sales, admissions counselling, learner support
Don't see your sector?
The screening principles carry across industries. If you hire for customer-facing, back-office, or IT-support functions, tell us the role and we'll tell you honestly whether we're the right partner for it.
Hiring in one of these sectors?
Share the role and the headcount. We'll come back with a sourcing plan built on what actually works in your industry.